Assign It. Track It. Close It. Every Task, Every Location.
Stop losing corrective actions in WhatsApp groups and email threads. PULSE gives every task an owner, a deadline, and a verifiable close — with 4-level auto-escalation across every location in your network.
From $18/user/month · Auto-created from inspection findings · SOC 2 Type 2 certified
What is operations task management software?
Operations task management software is a platform that enables organisations to create, assign, track, escalate, and close operational tasks — particularly corrective actions arising from audits, inspections, and operational incidents — across multiple locations. Unlike project management tools built for planned work, operations task management handles the reactive work that runs a multi-site operation: a failed inspection finding that needs rectification, a maintenance issue that needs scheduling, a compliance gap that needs an owner and a deadline. Core functions include SLA tracking with automated escalation, photo-verified task closure, multi-assignee tracking, and cross-location reporting on open and overdue corrective actions.
The task management failures that cost operations teams every week
PULSE was built to eliminate them — not work around them.
Tasks assigned over WhatsApp — and forgotten.
Operations managers send tasks over WhatsApp or email. Nobody follows up. Half never get done — and you only find out when something breaks or a customer complains.
Overdue tasks with no escalation.
Due dates come and go. Nobody chases. A task marked overdue stays overdue indefinitely because the system has no way to alert the right person at the right management level.
"Done" without proof.
Assignees mark tasks complete but there's no photo, no comment, no verification. A supervisor has no way to confirm the work was actually done — until the problem reappears.
Built for operations teams — not project managers
Every feature is designed for the specific reality of managing tasks across locations, shifts, and teams where accountability matters more than story points.
Assign to the right person at the right location
Create tasks for specific sites and assignees. Multi-assignee support tracks each person individually — the task only closes when every assignee has completed their part. Assignment rules auto-route tasks to the right person every time.
4-level auto-escalation — nothing falls through
When a task goes overdue, PULSE automatically notifies the assignee, then the site manager, then the regional manager, then org leadership — at configurable thresholds. No manual chasing required.
Close with photo proof and supervisor verification
Require a photo, completion comment, or supervisor sign-off before a task closes. Every closure is timestamped, geo-tagged, and permanently logged in the audit trail.
Auto-created from inspection findings
When a checklist item fails in PULSE, a corrective action task is created automatically — assigned to the right person, with the finding pre-populated, a deadline, and a priority. No manual triage required.
Cross-location task and CAPA reporting
See open tasks, overdue rates, and closure performance by location, region, assignee, and priority. Track CAPA closure rates across your network in real time.
Offline task management on iOS and Android
View, action, and close tasks without an active internet connection. Photo evidence uploads and completion notes sync automatically when connectivity is restored.
PULSE vs Asana vs WhatsApp / email
Project management tools and group chats are not built for operational accountability. Here's the difference.
| Feature | PULSE | Asana / Jira | WhatsApp / Email |
|---|---|---|---|
| Auto-created from inspection findings | ✓ Yes | ✗ No | ✗ No |
| 4-level auto-escalation on overdue | ✓ Yes | Add-on | ✗ No |
| Photo-verified task closure | ✓ Yes | ✗ No | Informal |
| Supervisor verification before close | ✓ Yes | ✗ No | ✗ No |
| Cross-location CAPA closure reporting | ✓ Yes | Partial | ✗ No |
| Per-assignee tracking on multi-assignee tasks | ✓ Yes | Partial | ✗ No |
| Arabic RTL interface | ✓ Yes | ✗ No | ✓ Yes |
| Price per user/month | $18 | $10–$25 | Free |
Tasks are the output — inspections are the input
PULSE task management doesn't sit alone. Every corrective action is connected to the inspection finding that created it, the training assignment that addresses the root cause, and the compliance report that proves closure.
Task
PULSE auto-creates a corrective action task with owner and SLA
Common questions about PULSE task management
What is operations task management software?
Operations task management software is a platform that enables organisations to create, assign, track, escalate, and close operational tasks — particularly corrective actions arising from audits, inspections, or operational incidents — across multiple locations. Unlike project management tools built for planned work, it handles the unplanned, reactive work that runs a multi-site operation: failed inspection findings, maintenance issues, compliance gaps. Core functions include SLA tracking with automated escalation, photo-verified closure, and cross-location reporting.
How does PULSE automatically escalate overdue tasks?
PULSE uses a 4-level escalation model. When a task goes overdue, the platform automatically notifies the assigned team member. If unresolved after a configurable threshold, the alert escalates to the site manager, then the regional manager, then org leadership — each at configurable intervals. Every escalation event is logged with timestamps and user identities.
How does PULSE create tasks from inspection findings?
When an inspection question is marked as failed or non-conformant in PULSE, the platform automatically creates a corrective action task — assigned to the responsible team member, pre-populated with the finding description, a priority level, and an SLA deadline. The loop from inspection finding to corrective action happens automatically. Task owners resolve findings by uploading photo evidence and submitting a resolution note.
What proof is required to close a task in PULSE?
Task closure requirements are configured per task type: photo evidence (required), a completion comment, a completion question with a specific required answer, or supervisor verification where a manager must sign off before the task is marked done. Every closure is permanently logged with timestamp, user identity, location, submitted photos, and completion note — creating a tamper-proof audit record.
How does PULSE task management differ from Jira or Asana?
Jira and Asana are project management tools built for planned, structured work — sprints, backlogs, feature roadmaps. PULSE is built for reactive operational work: tasks auto-created from inspection findings, with built-in escalation, photo-verified closure, supervisor verification, and cross-location CAPA reporting. These are capabilities that project management tools don't generate.
Can PULSE track CAPA closure rates across locations?
Yes. PULSE generates real-time and scheduled reports on corrective action status across all locations — showing open tasks, overdue tasks, closure rates, and average time-to-close by site, region, priority, and assignee. Used by compliance leads to measure CAPA performance and identify locations that consistently miss SLA.
Can PULSE handle tasks with multiple assignees across locations?
Yes. PULSE supports multi-assignee tasks where each person is tracked individually. A task with 10 assignees across 10 locations does not close until every assignee has completed their portion. Each assignee receives their own notifications, deadlines, and escalation path.
How quickly can PULSE task management be deployed?
PULSE task management is active within 24 hours of account creation. No IT configuration required. The admin panel is self-serve — operations managers configure task types, assignment rules, escalation thresholds, and closure requirements without vendor support.
Tasks are one loop. PULSE runs all of them.
One platform for the full operations cycle — across every location.
Stop losing corrective actions in group chats
Most customers assign their first tracked task within 24 hours of signing up. No IT required. No long contracts.
From $18/user/month · 4-level auto-escalation included · SOC 2 Type 2 certified
